Every business or organization no matter if their in the same Industry have their own language, business processes and workflows. We have found that being able to “speak the language” of a customer improves project and support success. Our business class network support experience in your industry also helps to reduce costs of a project and we’ve worked with numerous industries in our 30 years of IT experience.
We have been contracted by the Computer Industries biggest and best IT organizations to help them in their efforts to give their customers in the Akron, Cleveland and Canton Ohio area the best in breed of computer services. We have worked for Microsoft, HP, IBM, Dell, BlackBox and UNISYS on IT projects for local businesses, government and education in NE Ohio.
Our core information technology support customers are (SMB’s) small to medium businesses, local schools, non-profits and government organizations throughout Ohio. Our main geographic focus is North East Ohio, based out of Canton Ohio and we travel daily to customer sites in Canton, Akron, New Philadelphia, Carrollton and Steubenville. No job is to small or to big!
Our services are custom tailored to your particular needs, one size does not fit all. We do offer standard ala-carte IT services but what differentiates us from the other IT organizations is “we speak your language” not some technical jargon (GEEK SPEAK) that you do not understand what we are talking about. We will be your trusted adviser that provides a complete solution for optimizing clients business systems.We have a hard to find blend of systems experience, business knowledge, and system development expertise coupled with a common sense approach to managing IT infrastructure. Our ability to partner with in-house or remote infrastructure teams and business partners is appreciated by our customers.
Information Technology (IT) groups that support (SMB) small to mid size companies know all too well that they are asked to provide solutions from installing new windows desktops to evaluating how a new software application would solve challenges their company is facing. With technology solutions evolving daily, no one could expect to be up to date on all areas of Information Technolgy solutions. Ohio Help Desk has a long history of working with people not companies to solve complex system issues that propel them to further growth. Our ability to partner with in-house or remote infrastructure teams and business partners is appreciated by our customers.